FAQ (Frequently Asked Questions)

 

How much is a subscription?

Members pay $5 per month to unlock access to all available offers in the country. However, if you use even a single offer during that month to save money, it will basically make the subscription free!

 

How much is donated to the school or organization I chose?

We donate $1 from your $5 monthly subscription every single month.

 

I’m in the app and don’t see any offers in my area!

Community Pass started in Tulsa, Oklahoma and is still growing to other cities/states. If you don’t see any offers in your area feel free to email us at support@mycommunitypass.com and let us know where you would like to see us grow next! In the meantime, feel free to pause or cancel your subscription until offers start popping up in your area.

 

Why is the offer i’ve been using not on the app anymore?

Local businesses are in charge of how long the offer stays on our app. Sometimes they run offers for a limited time, or change the offer depending on the season. Be sure to check back in a week or two to see if they have updated or listed a new offer!

 

Alright.. How free is free?

100% free. I know this is shocking, but yes. We allow businesses to list their offers absolutely free on our app once they sign up (for free).

 

How long will my offer(s) stay on your app?

As long as you want! When you list an offer with us, you are able to set a unique time-frame, or a continuous running offer. Cancel anytime.

 

How long will it take to sign up & list an offer?

Usually 10-15 minutes depending on the amount of info you have at hand. More offers will increase the time as well.

 

Where can I edit or delete my offers?

  1. Click here to sign-in 
  2. Select the business the offer is associated with.
  3. Click on the “offers” tab in the top right.
  4. Select the offer you would like to edit or delete.
  5. Edit and save, or delete by scrolling to the bottom and clicking delete in the bottom left.

 

How does an organization qualify for fundraising with Community Pass?

If you are a non-profit, including schools, you are eligible for fundraising with us!

 

How do I sign up an organization?

For schools visit here and for organizations visit here. Then scroll down to the easy sign up form. We will contact you for futher instructions.

 

How will my organization get paid?

Payment plans change depending on your preference. Direct deposit is a great way to get your monthly donations quickly!

Have Any Other Questions?